organisational culture

Organisational culture is a structure consisting of the core values, beliefs, norms, and behavioral patterns shared by an organization. While this culture determines how employees should behave, it also shapes the image they present to the outside world. Organizational culture influences employees’ work styles, decision-making processes, communication styles and approaches to collaboration.

In an organization where values such as innovation, customer focus, teamwork, trust and safety, high performance, inclusion and diversity are emphasized, organisational culture shapes the attitudes and behaviors of employees. By creating a strong organisational culture, successful organizations can increase employee engagement and performance, while also positively impacting customer satisfaction.

Reduction in
labor costs

Better customer
satisfaction

Higher employee
engagement

Fewer
security incidents

Increase in
operating profit

Attracts and retains talent

Creates an environment of trust

Supports high performance

Increases productivity and engagement

Bringing together common goals

Common Culture, Strong Future

The cultural transformation process aims to create a common working climate by providing the most basic competencies to all employees of a company.

It unites employees around the same values and the same understanding of work, brings integrity to the organization, and forms the mortar that ensures effectiveness and efficiency. It ensures consistency, clarity and trust in the organization’s relations with the outside world. The success of company strategies and projects depends on a positive organisational culture.

In companies with a strong and healthy organisational culture, employees understand “doing business” in the same way, focus their energies on tasks rather than on individuals, attribute similar meanings to verbal and non-verbal behaviors, know the corporate goals as common goals, and adopt a common course of action on what to do and how to do it.

Managing people is a process related to culture

The Most Successful Organizations Are Those Where Values Are Prioritized

Creating a successful organisational culture has become the most important source of competitive advantage and brand differentiation. Because:

Values shape culture.
Culture affects employee job satisfaction.
Employee job satisfaction improves external service quality.
Customer satisfaction determines the share value of the organization.

Organizations that prioritize values positively affect not only their internal dynamics but also their external image and customer relations. An organization’s values increase employee commitment and job satisfaction, enabling them to contribute more to the organization. This increased commitment increases employees’ dedication and satisfaction with their work, which is directly reflected in customer relations and satisfaction. Customers tend to build longer-lasting and trusting relationships with value-driven organizations, which ultimately positively impacts the organization’s financial performance and shareholder value.

Differences in values turn every situation into a decision and every decision into a conflict

If one works in an organization where one’s values do not fit, one starts work by leaving one’s heart and soul outside

People’s values are reflected in the world through their behavior. Organizations’ values, on the other hand, are reflected in their organisational culture.

Research shows that the alignment between the values of organizations and the values of employees leads to high financial performance. Today, “who you are” and “what values you have” are as important as the quality of your products and services.

Talent and hard work are not enough to be successful if the work is not in line with the values.

Knowing what employees care most about (personal values), what they see in their companies (current corporate values) and what employees think the company should have (desired corporate values) provides management with the basis for setting the framework for corporate communication, making the company attractive to qualified people, increasing the loyalty of a qualified workforce and creating a robust and dynamic culture.

Baltas Culture & Change Optimiser Tool (BCCO) gives you the opportunity to map, measure and monitor your organizational values and see their development on business results.

This tool

Personal values, current organizational values and desired organizational values
Holistic view of the organization
Components of organisational culture
Departmental and tier level assessments
Internal cohesion
Limiting Values
Value leaps
Focus areas in institutional perspectives

makes it measurable, transforms it into concrete data and enables a meaningful dialogue.

The contemporary organization gives its employees a sense of meaning

For the Cultural Transformation You Desire

Get in touch now