April 2010

Communication is like the blood flowing in the veins of an organization. Communication problems are at the root of most problems, whether in interpersonal relationships, systems or strategy implementation. Today, organizations that need to foster common sense, creativity and efficiency need to learn to communicate more comprehensively and meaningfully. Dialogue is a special form of communication at a higher level. It does not focus on who is right and who is credible, but explores complex and difficult issues from a different perspective. Through dialogue, people have the opportunity to develop their understanding and views, to gain new insights and methods. Dialogue is a fundamental method of interactive learning, especially in today’s world where teamwork and organizational learning are of great importance.